Privacy Statement

Academic Writer (AWR) is a collaborative paper writing tool that has been developed for academic institutions by the American Psychological Association (APA), the creator of and authority on APA Style, and features full integration of the APA's best-selling and widely-adopted current edition of the Publication Manual of the American Psychological Association. To create a safe forum in which to exchange ideas and disseminate information, APA and its members demand a mutual respect for privacy, strict confidentiality of proprietary information, and copyright protection. (Note: This privacy statement incorporates and supplements APA’s Privacy Policy and APA Website Security Opens a new window.)

Our Promise to You

APA will not obtain personally-identifying information about you when you visit its websites, including the AWR tool at Opens a new window (the “AWR Website” or “Website”), unless you affirmatively choose to provide such information. APA is committed to protecting the privacy and security of any personally-identifying information about you that you authorize us to collect and store.

To What Information Does This Privacy Statement Apply?

This Privacy Statement applies to all products and services available on the AWR Website. If you link your account to third-party service providers, such as Google or Athens, any personal information you provide to such entities will be subject to their privacy and data security practices. APA is not responsible for the practices of third parties that you choose to link to.

What Information Is Collected About Me and How Is It Used?

We collect two types of information: (1) personal information, which is information that identifies an individual, such as name, postal address, telephone number, or email address; and (2) non-personal information, such as your IP address or cookies. Please note that we consider personal information that has been aggregated or de-identified to be non-personal information.

By providing us with personal information, you consent to that information being collected, transferred to, stored, and accessed on servers in the United States.

Except as described in this Statement and in APA’s Privacy Policy and APA Website Security Opens a new window, we do not sell or transfer to third parties any of the information that we collect.

Information we collect automatically when you visit our Website

When you visit our Website, we automatically collect and store the following information about you, none of which is personally identifiable:

We use this information to authenticate that you are affiliated with an institution that subscribes to AWR, track usage data for the different sections of our Website, and help us make our Website more useful to future visitors.

Information you give us when you create and access your APA and AWR user accounts

We collect and store information that you give us in connection with your APA and AWR user accounts, including personal information. Here are some examples of personal information you may be asked to provide us:

You have choices about the data we collect. When you are asked to provide personal data, you may decline. But if you choose not to provide data, you may not be able to use some AWR features or services.

We use the APA and AWR user account information you give us to:

Information you give us while you are using AWR tools

We also collect and store information that you provide while using the AWR tools, including information in the notes, papers and other materials that you create and post to your account on the AWR Website.

This information may include personal information about yourself and others working on or reviewing your papers, such as email addresses of any collaborators or reviewers you add to your papers; the full name and affiliation of any authors you add to the title page of your papers; and the course name, course number, professor name, postal address of the corresponding author, and email address of the corresponding author should you elect to include these as part of a title page. It is your responsibility to confirm that you have their permission to provide and post their information.

In addition, your notes, papers, and other materials may include aggregated or de-identified personal information about research subjects and other third parties, such as demographic details, study results, and statistical analyses. However, pursuant to applicable federal and state laws, as well as the AWR Terms of Service, do not use AWR tools to post individually identifiable personal information about research subjects and other third parties, including but not limited to protected health information Opens a new window under the Health Insurance Portability and Accountability Act of 1996. Do not use AWR to post personal information about research subjects and other third parties unless it has been de-identified.

Email addresses

We use your email address for three types of communications: (1) emails generated through your use of the AWR collaboration and export features (e.g., emails sent to collaborators and reviewers that inform them that they have been added to a paper, emails sent to yourself or other users you designate when you elect to email your paper); (2) official communications from APA to tell you about APA products and services (e.g., information about changes to our policies and services, notices and disclosures as required by law, responses to email contacts you initiate with APA Customer Service or AWR Customer Support); and (3) all other APA communications (e.g., information about related or new APA products and information that APA provides on behalf of selected third parties).

Generally, users cannot opt out of the first two types of email communications, which are primarily informational rather than promotional and thus necessary for the proper functioning of APA products and services and to provide information about important changes to AWR or your account. However, you may opt out of the third type of email if you do not want to receive primarily promotional communications from APA. For such emails, you may opt out by clicking on the "unsubscribe" link within the text of an email or by contacting the APA Service Center at (800) 374-2721 or (202) 336-5500 Monday through Friday, 9 a.m. to 6 p.m. ET. We will process your unsubscribe request as soon as possible, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed. If you have elected to receive notices to your mobile device via text message, you may opt out by replying "STOP" to such mobile message. You may receive a confirmatory text message in response to your "STOP" request and you hereby consent to receipt of such confirmation.

To the extent you provide third-party email addresses to us for use with AWR's collaboration and export features, we use those email addresses solely to transmit the requested email to the third party.

Online Tracking Technology


Cookies are text files sent by Web servers to Web browsers and are stored on the user's computer or mobile device. If the browser is loading a page and the server requests the information stored in the cookie, the cookie is sent back to the server.

Cookies contain data about the user's activities on the website, and can be used by Web servers to identify and track users as they navigate different pages on a website, and to identify users returning to a website.

Cookies may be either "persistent" or "session" cookies. A persistent cookie will remain valid until its set expiration date (unless deleted by the user). A session cookie will expire at the end of the user session, when the Web browser is closed.

How does APA use cookies?

AWR, like APA's other websites, uses cookies for the following purposes:

We may link other information that we collect from the user to the information stored in and obtained from cookies.

What about third-party cookies?

When users visit APA websites, third-party cookies may be sent to their computers by APA's advertisers or service providers.

They may use the information obtained from these cookies:

Currently, the AWR Website uses session and persistent cookies, and the only third-party cookies are from Google Analytics, which provides APA with aggregated information about website use to assist APA in improving the quality of the services it provides. APA does not track any visitors across non-APA websites and does not permit third parties to access or use APA cookies.

How can I block cookies?

Most browsers allow users to refuse to accept cookies. In Internet Explorer, you can refuse all cookies by clicking "Tools," "Internet options," "Privacy," and then selecting "Block All Cookies" using the sliding selector. In Firefox, you can block all cookies by clicking the "Open menu" button, "Options," then "Privacy." Go to the "History" section, set "Firefox will:" to "Use custom settings for history," then un-check "Accept cookies from sites." In Google Chrome, you can adjust your cookie permissions by clicking the menu button ("Customize and control Google Chrome"), "Settings," then the "Show advanced settings" link. Go to the "Privacy" section, click "Content settings," then go to the "Cookies" section and select your desired settings. In Safari, you can block cookies by clicking the "Safari" menu, "Preferences," "Privacy," then setting "Block cookies" to "Always."

Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you may not be able to log on, access content, or use search functions, for example. APA websites do not currently respond to "do not track" signals.

How can I delete cookies?

Users can also delete cookies already stored on their computers. In Internet Explorer, you can delete cookies by clicking "Tools," "Internet options," then "General." Go to the "Browsing history" section, click "Delete", check "Cookies and website data," then click "Delete." In Firefox, you can delete cookies by clicking the "Open menu" button, "Options," "Privacy," and then going to the "History" section. If "Firefox will:" is set to "Remember history," click the "remove individual cookies" link, then click "Remove All." If "Firefox will:" is set to "Never remember history," click the "clear all current history" link, check "Cookies," then click "Clear Now." If "Firefox will:" is set to "Use custom settings for history," click "Show Cookies," then "Remove All." In Google Chrome, you can delete cookies by clicking the menu button ("Customize and control Google Chrome"), "Settings," then the "Show advanced settings" link. Go to the "Privacy" section, click "Content settings," then go to the "Cookies" section and click "All cookies and site data," then "Remove all". In Safari, you can delete cookies by clicking the "Safari" menu, "Preferences," then "Privacy." Click "Remove All Website Data," then "Remove Now."

Doing this may have a negative impact on the usability of many websites.

Other tracking technologies

Who Else Has Access to My Information?

We share your content with third parties when you tell us to do so. For example, if a paper owner elects to add collaborators/reviewers to a particular paper, those individuals may access the AWR Website to view/edit/comment/download that paper, depending on the permissions set by the paper owner.

We also share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we've hired to provide customer service support, domain administrators/developers, or companies assisting in protecting and securing our systems and services may need access to personal data in order to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets; however, any such disclosure would be subject to the other party or parties agreeing to comply with our data privacy and security requirements with respect to your data.

Finally, we will share your information when we have a good faith belief that doing so is necessary to:

How Long Is Data Retained?

APA retains personal data for as long as necessary to provide the services and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. We retain non-personal data on usage of the AWR Website (e.g., number of views per learning object) indefinitely.

We require our vendors or agents to return or securely dispose of information they have obtained from APA, including personal information, upon the earlier of completion of the service(s) that required access to the information or termination of their relationship with APA.

How Do You Secure My Personal Information?

No data transmissions over the Internet can be guaranteed to be 100 percent secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to APA is done at your own risk. However, APA is committed to protecting the security of your personal information. APA uses website security measures consistent with current best practices to protect its website, email lists, and mailing lists. These measures include technical, procedural, monitoring, and tracking steps intended to safeguard data from misuse, unauthorized access or disclosure, loss, alteration, or destruction.

Credit card information is transmitted using secure socket layer (SSL) encryption. Protecting financial information is a high priority, and we use our own security measures, as well as those of our software and hardware vendors.

We realize there can be incidents of misuse or unauthorized program incursions, as almost every website, service, and user encounters. In those instances, our goals are to move quickly to isolate the problem, ensure or restore proper functionality, and minimize any inconvenience to our users. As appropriate and necessary, APA will notify the relevant authorities of these incidents of misuse or unauthorized program incursions of the APA website.

APA cannot guarantee the security of any information that is disclosed online. In light of the above and because of the complex and constantly changing nature of our business and the security risks associated with using the Internet, APA does not guarantee error-free performance under this Privacy Statement. To the extent permissible under law, APA shall not be liable for any incidental, indirect, consequential, or punitive damages relating to this Privacy Statement.

How Do I Update My Information?

You may update or change your user ID, password, email address, and phone number or mailing address (if you have provided one) by going to the "Welcome" menu at the top of AWR, selecting the "Edit My Profile" option, and filling out the form. You may update or change your name by contacting APA Customer Service by e-mail at or by phone at (800) 374-2721; TDD/TTY: (202) 336-6123, Monday through Friday, 9 a.m. to 6 p.m. ET.

When This Privacy Statement Applies

Our Privacy Statement applies to all of the services offered as part of AWR by APA and related services offered on other APA websites.

Our Privacy Statement does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include APA services, or other sites linked from our services. Our Privacy Statement does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags, and other technologies to serve and offer relevant ads.

Children Under 13

APA does not knowingly target children under the age of 13 and we do not collect personal information from any child under the age of 13. In the event we learn that such information has been provided to APA, we will delete or destroy it.

Changes to the Privacy Statement

Our Privacy Statement may change from time to time. We will not reduce your rights under this Privacy Statement without your explicit consent. We will post any changes on this page and, at our discretion, we may provide more prominent notice (including, for certain services, email notification of privacy statement changes). We will also keep prior versions of this Privacy Statement in an archive for your review.

Your California Privacy Rights

California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding the APA's disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact APA Customer Service at

How to Contact Us

Please email any privacy-related problems or questions to

Effective date: August 20, 2018

Date of last revision: August 20, 2018